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Your ultimate guide to answering common queries

What is your design process?

Our design process is adaptable and tailored to each project's unique requirements. Generally it starts with thorough research and analysis, understanding your objectives and audience. We then brainstorm and conceptualise creative solutions, refining them through iterative design. This collaborative approach ensures that our final deliverables are visually stunning, functional, and intuitive, tailored to your specific needs, resulting in digital experiences that captivate, engage, and drive measurable results for your business.

Can you share examples of similar projects you have completed?

Absolutely! You can check out our previous works on the projects page. Alternatively fill in our simple contact form and we will share with you more specific examples.

How long does it typically take to complete a project?

The duration of a project can vary depending on its complexity, scope, and specific requirements. Typically, our team works diligently to ensure timely delivery while maintaining the highest standards of quality. Upon understanding the details of your project, we can provide a more accurate estimate of the timeline involved. We prioritise open communication and transparency throughout the process to keep you informed and involved every step of the way.

What is your pricing structure?

After an initial meeting to fully understand your needs, we'll provide a personalised quotation based on factors such as project scope, complexity, timeline, and specific requirements. Upon your acceptance of the quotation, we'll issue an invoice, and work will commence promptly thereafter. We strive to provide transparent and competitive pricing while ensuring that our services meet your budgetary considerations. For a detailed quote and to discuss pricing options further, please feel free to reach out to us directly.

Do you offer ongoing support or maintenance after the project is completed?

Yes, we do provide ongoing support and maintenance services following the completion of your project. Our support packages are tailored to meet your specific needs and may include regular updates, troubleshooting assistance, and technical support. Depending on the quotation provided for your project, these services may be included at no additional cost or may be offered as part of an optional support agreement. We're committed to ensuring that your digital assets remain optimally functional and effective over time, providing you with the necessary assistance and peace of mind for the continued success of your project.

Do you work with clients outside of your location?

Absolutely, we work with clients both locally and globally. While we're based in Hong Kong and Sydney, we have extensive experience collaborating with clients from diverse locations and industries around the world. Thanks to modern technology, we can effectively communicate and collaborate regardless of geographical boundaries. Whether you're located nearby or on the other side of the globe, we're fully equipped to deliver exceptional results and provide you with the support and expertise you need for your project.

How do I get started working with your agency?

Getting started with us is simple! You can reach out to us through our website's contact form or by directly emailing or calling our team. We'll schedule an initial consultation to discuss your project in detail, understand your goals and requirements, and answer any questions you may have.

Still have a question?

Drop me a line
+852 9348 5522